Please be advised that for all policies issued before 1 April 2026, the e-Claim website will be suspended with effect from 1 April 2026.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
If you need to submit a claim during the suspension, please complete the Travel Insurance Claim Form (click here to download) and email to:
mytravelclaims@bolttechinsurance.com
For any enquiries or assistance, please feel free to contact bolttech Insurance (Hong Kong) Company Limited:
☎ (852) 2603 9435
🕘 Service hours: Monday to Friday, 9:00 AM – 6:00 PM
We remain fully committed to supporting you and thank you for your continued trust and support in bolttech Insurance.
敬請留意，適用於 2026 年 4 月 1 日之前發出的保單，e Claim 網站將於 2026 年 4 月 1 日起暫停使用。
對於因此可能為您帶來的不便，我們謹此致歉，並衷心感謝您的理解與體諒。
在此期間，如您需要提交索償申請，請填妥 旅遊意外索償申請表 (按此下載)，並電郵至
mytravelclaims@bolttechinsurance.com
如有任何查詢或需要協助，歡迎致電 保持保險（香港）有限公司：
☎ (852) 2603 9435
🕘 服務時間：星期一至星期五，上午 9 時至下午 6 時
我們將竭誠為您提供協助，並感謝您一直以來對保持保險的支持與信任。